What is your impression of Atlantic Aviation's safety attitude when you visit one our FBOs? My hope is that it's one of commitment and attention to keeping you and your aircraft safe.
When I look back at 2013, I’m amazed how many Atlantic employees have a shared passion for helping others. I received countless phone calls and emails relaying stories of our employees going “above and beyond” the call of duty. Some of the stories were astonishing at the lengths an employee went to help a customer. Others were small, thoughtful gestures that made a big impression. What really hit home for me, though, was how dedicated our employees are to great service - the Atlantic Attitude.
Recently in Plano, Texas, we were hit by a substantial ice storm. The region was paralyzed. You could hardly get out of your door. Then if you could get to your car, you couldn't go anywhere. Why? Because you couldn't get any traction. You see, you need traction to build momentum.
This month, Atlantic Aviation recognizes Brenda Smith of Atlantic's New Orleans FBO (MSY) for her outstanding customer service. Brenda's ability to anticipate and deliver on customer needs exemplifies her embodiment of the Atlantic Attitude, and it shows on a daily basis.
Atlantic Aviation has completed its purchase of Hangar 10 in Kansas City (MKC).