Lauren Lawrence, a customer service rep at Atlantic Boca Raton (BCT), has loved animals since she was little when she got her first cat. Since then, she's owned a menagerie of animals, including her current brood of four dogs and three cats. She understands how important pets are to their owners and how deeply they feel the loss when one passes away.
Atlantic employees do small favors and great acts of kindness every day outside of their job descriptions. Often, we don’t hear about them. Occasionally, though, we have the honor of reading about how much one of these gestures meant to a customer.
This month, Atlantic Aviation recognizes Brenda Smith of Atlantic's New Orleans FBO (MSY) for her outstanding customer service. Brenda's ability to anticipate and deliver on customer needs exemplifies her embodiment of the Atlantic Attitude, and it shows on a daily basis.
At Atlantic Aviation, we pride ourselves on our employees. They go above and beyond every day to deliver a world-class customer experience. Christi Peterson, a Customer Service Manager at Atlantic's South Bend location, is certainly no exception. Her kind nature and dedication to customer service exceed even the highest expectations, and are exemplified in her recent work to make a dream come true.